altivo: The Clydesdale Librarian (Default)
Altivo ([personal profile] altivo) wrote 2011-03-21 09:27 pm (UTC)

The machine in question is on a hefty UPS, so a power glitch seems unlikely to be involved.

It's a Seagate drive, and they do have a diagnostic program. It runs under Windows and requires you to install it there before using it. Ugh. Very different from the old smart ones that ran from floppy, CD, or USB flash drive and were independent of the operating system.
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