All that does is harden my resolve to ignore the phone.
All calls default to our Circ desk when '0' is pressed. I want to scream when someone calls first one line and then the other, pressing '0' each time without listening to options and then finally asking for Reference or our hours when we have a moment to answer.
One of the local town's libraries may close due to their town cutting funding this year. Without town backing they'll lose State matching funds. They've already cut their hours back but still cannot keep the budget where the town feels it should be. Really a bad situation as this is a post-mill town with low income residents who really benefit from having the library in their area.
no subject
All calls default to our Circ desk when '0' is pressed. I want to scream when someone calls first one line and then the other, pressing '0' each time without listening to options and then finally asking for Reference or our hours when we have a moment to answer.
One of the local town's libraries may close due to their town cutting funding this year. Without town backing they'll lose State matching funds. They've already cut their hours back but still cannot keep the budget where the town feels it should be. Really a bad situation as this is a post-mill town with low income residents who really benefit from having the library in their area.