Right. This thing has no buttons or switches except for on/off and volume up/down. The rest is not a touch screen, but capacitive touch points on the plastic front of the unit. They work, but sometimes are hypersensitive so that just waving your hand over the device makes it go crazy. It has a lock function to disable everything but the physical switches and prevent accidental changes, but that didn't work properly until the firmware was upgraded. Another gadget rushed to market without adequate quality control and certainly without any documentation. The so-called "manual" is a lie.

Turns out that in order to get an audiobook to play the chapters in order, you have to put them into a "Podcasts" subdirectory. If you put them into "Music" it will insist one either "shuffling" them or else "sorting" them by inappropriate values. This is not explained at all in the limited documentation. The menu structure is modal, so the function of the touchpoints changes depending on where you are in the menu. It's just plain idiotic.