Ugh

[altivo]

Ugh at Dell. First time they've made me really peeved at them. Not over the quality or lack thereof in their products, but over their sales tactics. They send me flyers and catalogs constantly. This week we selected something from one of those and wanted to actually order several machines. Went to their website, and it showed a sale price even lower than the flyer, with free shipping, good only for a few more days. Tried to place an order. "Oh, you can't charge this item to your premier customer account. you have to pay cash or open a Dell small business revolving account." OK, so we filled out the application for the revolving account, even though we would still pay it off immediately upon receipt of the order. "OK, your account is approved." Wait, what about the order? "Oh it's been received and will be processed within 24 hours." So, 24 hours later, still no confirmation. "Oh, it was probably suspended because you ordered seven units and you can only have five of those." Note that it does not say this anywhere on the web site or in the ad flyer. So give us a quote for seven anyway. "Well, you're a government agency, so you have to order at the government price." Which, it turns out, is almost double the advertised sale price. Jeez, just to spite them, I oughta order these on my personal credit card account and let the library reimburse me. But I won't. I'm mad now, and will look at non-Dell providers.

The non-con crud proceeds. Hope it starts to subside by tomorrow. I have the day off anyway, but my brother will be in town and we want to have dinner with him.

Clear out, and temperatures dropping into the single digits. Woodstove on. Bed calling, but may decide to sleep out here near the stove.